Dr Frustrations...

[vdunn87 2]

Its been almost 3 weeks since i completed my requirements for surgery. When i initially finished i was told they didnt recieve my psych eval. There goes one week. I called that friday and the lady said they were reviewing my case and would "be in touch". There goes week 13 days. I called today and the lady tells me "I'll pull your file out and review it today". I'm wondering if its not too late to switch doctors or does it usually take this long? I probably wouldnt worry except when i first contacted this doctors office for referrals the same lady says "this isnt an emergency, so theres no rush to get this done". I really liked the doctor but im concerned with the lack of effort from the lady who is a secretary doubling as a patient coordinator.

[Lauranbob Mc 94]

it took my husband 6 weeks to get an approval after submitting his paperowrk. patience.... it took years to gain the weight. I would call the office once a week until you got an answer.

[vdunn87 2]

Thanks. While im aware i didnt gain weight overnight im still concerned that my paperwork wasnt even submitted to the insurance company after this long. The insurance is going to take another 30 days once they submit it. I just hope i can get it done before my insurance runs out.

[5DoxieMom 87]

That would p*ss me off too. The most important thing is the confidence that you have in the surgeon. But again, if you don't get to have the surgery, it won't matter how competent the guy is. The office staff can be annoying and really make life miserable. Can you call your insurance company directly and ask them if you could switch? Or find out what else you can do from their perspective to move things along. How about bribery? A box of chocolates delivered in person to the office staff as you check for updates? You know the old saying....you get more bees with honey....or is that flies????

[change4life2012 50]

I have Anthem BC as well. I was also told i didn't need the six month diet. I am going to a seminar that is required by the doctor and will find out all of the doctor's requirements then. Each doctor seems to have their own policy for requirements. Hope that helps some. Good luck!

[change4life2012 50]

Sorry i posted this on the wrong conversation!