I So Need To Vent!

[mendymayhem 52]

On June 5th my surgeons office said it was now time to submit to my insurance for authorization . It's now mid July and my primary still has not sent my needed records.

End of June he had me come in so we could fill out surgeon forms together , and that is the only thing he has sent. They need the last six months of records. The girl in his office told the surgeons office, "if it's in his basket, he'll get to it when he gets to it". Can you believe it.?

Meanwhile although my pcp more than doubled my lantus, and now has me shooting up humalog three times a day , my a1c is still climbing and has gone from 5.7 to 10.4 in the last year, my body is covered in injection bruises, I'm hot and cranky, and I'm scared. Sure I want to be thin and look good, but what I really want is to avoid kidney damage, heart damage, nerve damage. I want a decent quality of life and a healthy measure of self esteem.

I feel stuck in the middle of two dr offices who are supposed to know what they're doing. I've done my homework, jumped through the hoops. I want this to go to the insurance company. And I realize that it may not be approved this time, but at least I can go on from there. Right now I'm stuck on the phone encouraging people to do their jobs. Arrrrrgh!

[sonshine823 2]

Hi Mendy,

Let me first say that I am so sorry for what your going through!! I am a Nurse/EMT and I can tell you that I am appalled and embarrassed of my colleagues that have done this to you!! If I were you I would go to your PCP's office and tell them you are not leaving until he gets you the required paperwork and/or mails/faxes it right in front of you!! Good luck and if you need any help please don't hesitate to contact me.

[CBT 450]

There are laws in every state as to how long a practitioner has to respond to a Release of Information. I agree with pp that you can call and make an appointment to review/copy your chart. That is with-in your rights. HIPPA isn't just a bunch of letters strung together. Sorry for the stress.

life is a journey, not a destination; so, stop running -H.D. THEROUX

[on the way to the new me 18]

I had the same problem! I called every day! my PCP took 6 weeks before they sent the letter. it took for me to finally go in the office and get the letter my self! I hope you do not have this problem!