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Can't Access "my Settings"



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I am unable to access the "My Settings" from the drop-down menu in the top right corner. The wheels just keep spinning on my browser but nothing ever comes up ;)

I believe that is the menu I need to access in order to change my notification preferences, correct? Is there another shortcut to this menu? (I'm trying to change the email notifications settings, btw.)

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Hello,

This certainly sounds like a problem with your browser OR your computer. Can you please let me know what operating system, browser and browser version you're using??

Thanks,

Ken

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OS: Windows 7

Browser(s): Have tried from both IE9 and Chrome

Oh, and I've also tried from a completely different computer running Windows XP using the same browsers!

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p.s. I also can't access these menu options:

  1. Manage Ignore Preferences
  2. My Patient Profile

Thanks for your help!

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Thanks for pointing this out ;-) It's all fixed and you're good to go!

Thanks,

Ken

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Thanks for pointing this out ;-) It's all fixed and you're good to go!

Thanks,

Ken

Great - thanks so much!!!! :) Everything works!

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