funkeechiggen 135 Posted July 10, 2012 I am unable to access the "My Settings" from the drop-down menu in the top right corner. The wheels just keep spinning on my browser but nothing ever comes up I believe that is the menu I need to access in order to change my notification preferences, correct? Is there another shortcut to this menu? (I'm trying to change the email notifications settings, btw.) Share this post Link to post Share on other sites
Ken S. 162 Posted July 10, 2012 Hello, This certainly sounds like a problem with your browser OR your computer. Can you please let me know what operating system, browser and browser version you're using?? Thanks, Ken Share this post Link to post Share on other sites
funkeechiggen 135 Posted July 10, 2012 OS: Windows 7 Browser(s): Have tried from both IE9 and Chrome Oh, and I've also tried from a completely different computer running Windows XP using the same browsers! Share this post Link to post Share on other sites
funkeechiggen 135 Posted July 10, 2012 p.s. I also can't access these menu options: Manage Ignore Preferences My Patient Profile Thanks for your help! Share this post Link to post Share on other sites
Ken S. 162 Posted July 10, 2012 Thanks for pointing this out It's all fixed and you're good to go! Thanks, Ken Share this post Link to post Share on other sites
funkeechiggen 135 Posted July 10, 2012 Thanks for pointing this out It's all fixed and you're good to go! Thanks, Ken Great - thanks so much!!!! Everything works! Share this post Link to post Share on other sites