Lissa 2,631 Posted July 18, 2012 I have to say that Fit Bit has awesome customer service, too! I have been using mine since April, then it died about 3 weeks ago. I contacted them after I got home from vacation on the 9th of July. They asked a few questions, suggested some things to try, then replaced by Fit Bit free of charge when those things didn't work! Even better, I had the new Fit Bit in the mail within about 5 days! I loved my Fit Bit before, but knowing that it's backed up with such awesome customer service makes it even better! 1 windycitymom reacted to this Share this post Link to post Share on other sites
MRSKOUBiK 27 Posted August 6, 2012 Great product with equally great customer service! I highly suggest it Share this post Link to post Share on other sites
MiTurner247 34 Posted August 18, 2012 OK so I loved my fitbit until it just quit working. I tried all of their suggestions and I am currently waiting to see if they will be sending me a new one. I hope this is not a common occurrence! I will let you know how it turns out. Share this post Link to post Share on other sites
ArtSong 291 Posted August 19, 2012 I bought mine at best buy and just love it loged 12,104 steps today . It will log it into my fitness pal as well . Best buy has them in store for the same price but if in 30 days I hate it or it stops working I can drive over and return it but right now it's my best friend. Share this post Link to post Share on other sites
MiTurner247 34 Posted August 19, 2012 I bought mine at best buy and just love it loged 12' date='104 steps today <img src='http://www.bariatricpal.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt='' /> . It will log it into my fitness pal as well . Best buy has them in store for the same price but if in 30 days I hate it or it stops working I can drive over and return it <img src='http://www.bariatricpal.com/public/style_emoticons/<#EMO_DIR#>/wink.png' class='bbc_emoticon' alt='' /> but right now it's my best friend.[/quote'] Mine lasted two months! Hopefully they will send me a new one! Share this post Link to post Share on other sites
choc_thicktothin 37 Posted August 20, 2012 I am definitely curious!! I thable you all for the insight. I will be browsing the internet at work today and looking for me one :-)... Share this post Link to post Share on other sites
MiTurner247 34 Posted August 20, 2012 I got an email today that says my new fitbit is on its way! Share this post Link to post Share on other sites
BKMama 179 Posted August 20, 2012 So with the FitBit, does it record the calories burned during normal exercise (i.e. not walking or running)? Or will I need to keep using my heart rate monitor and chest strap? Share this post Link to post Share on other sites
choc_thicktothin 37 Posted August 21, 2012 God is Great! I was browsing on the web looking at the info on fitbit and a nosey coworker was asking me questions about the product. I replied that I did not know much about it and I belong to VSG forum and is one of the hot topics. So of course that opened up more dialog and questions. To make a short story shorter. The nosey coworker brought me a Fitbit to work today!! . Thank you nosey coworker and better yet thank you GOD!! (One less expense for me) Share this post Link to post Share on other sites
Webchickadee 716 Posted August 21, 2012 God is Great! I was browsing on the web looking at the info on fitbit and a nosey coworker was asking me questions about the product. I replied that I did not know much about it and I belong to VSG forum and is one of the hot topics. So of course that opened up more dialog and questions. To make a short story shorter. The nosey coworker brought me a Fitbit to work today!! . Thank you nosey coworker and better yet thank you GOD!! (One less expense for me) Wow, that is a GENEROUS nosey co-worker! Share this post Link to post Share on other sites
tallysfunny 363 Posted August 22, 2012 I went the body media fit route instead. Got mine on eBay for $50 and the annual subscription for $28. So mine was cheaper upfront. Share this post Link to post Share on other sites