Cigna (Oap)

[Crichard1107 28]

My doctor's office submitted my paperwork to Cigna on Friday morning. I called and they confirmed that they have received the paperwork. Anyone with Cigna OAP can give me some info on how long it took for approval. Im just nervous and ready to get rolling with my surgery.

[SkinnyOnMe 81]

It took less than 2 weeks.

[JennyB 25]

I got approved in around 5 days

[traceylynn 33]

I too am waiting to hear from cigna...I had to do the mandatory 6month weigh ins with my primary Doctor,but missed 1 month.not sure if this will be to much of a problem considering I was very consistent with every other month however now im hearing Cigna changed their policy from needing 6months to 3?!regardless,I'm waitin for approval as well...good luck to you

[mel2643 68]

I too am waiting on CIgna , My paperwork was submitted last tuesday 5/29 , I also am anxious to hear back .... However what number do you call to make sure they received the paperwork ? I am just nervous as well

[Crichard1107 28]

I too am waiting on CIgna , My paperwork was submitted last tuesday 5/29 , I also am anxious to hear back .... However what number do you call to make sure they received the paperwork ? I am just nervous as well

I called the number on the back of my card then they gave me this number, 800-558-3644. I called them this morning and they told me that they were waiting on clinical notes from my doctor and then it would take 3-5 business days for a decision so I am going to call everyday.

[Crichard1107 28]

I called the number on the back of my card then they gave me this number, 800-558-3644. I called them this morning and they told me that they were waiting on clinical notes from my doctor and then it would take 3-5 business days for a decision so I am going to call everyday.

Just spoke with Cigna again and they have all that they need and they said that they should have an answer by Thursday!!!

[Milca 5]

Hello Everyone,

I too have Cigna OAP. My claim was submitted to the insurance last Tuesday May 29th by my surgeons office. I called the insurance today and they said they are waiting for clinical documents. This whole process is giving me anxiety, I'm so nervous that something is going to be wrong and I will be denied. I called my insurance nagivator and she stated that all documents were faxed to cigna but that she would give them a call just to make sure they have everything they need. I am really hoping to hear something soon because I can't stop thinking about the approval/denial from the insurance. I feel like the rest of my life is hanging out on a limb.

[mel2643 68]

Just spoke with Cigna again and they have all that they need and they said that they should have an answer by Thursday!!!

I just called and they said , yes everything was submitted but it is still pending ..... Grrrrrrrrrr..... I am getting anxious

[traceylynn 33]

Fingers crossed for you all!

[Pinky Green 260]

This is good news because I was told since my first appointment was May 29th that we would be pushing it to get it through by the end of the year with 6 months of NUT and now hopefully it won't be a problem and I can get it done in by September or October - in time for the holidays.

[Crichard1107 28]

_{Well I just spoke to Cigna and they said that my paperwork is with the Medical Director for final approval and should have an answer in 24-48 hours, so Monday or Tuesday!!!!}

[Lhubbs 0]

Its been almost a month since I first submitted paperwork. After my 6 months, and gathering all documents from other Drs. It took insurance about 1 week until I got a denial letter and we called and asked how I had been denied when I had everything turned in and done that was required, they confirmed that I had not been denied and that my paper work was with the medical director and to give it 24-48 hours. Well of course that was the Friday before memorial day weekend. Heard from insurance on that following Thursday that I had been denied and needed a reconsideration letter/ clearance letter from another physician other then my surgeon that this surgery indeed was needed for myself. Saw my primary this past Thursday, she did a quick physical and an EKG and agreed to clear me/ give me a letter now waiting on that. Once the letter is ready I have to fax that back into Cigna and wait for a reconsideration approval. Ticks me off because no where did we read or was told I would need a clearance letter-I have been going through loop holes with Cigna for a year now! If i Don't get approved by July I have to re do my psych and diet evaluations since they only take paperwork with in a year! its been the most stressful/anxiety filled few weeks! very frustrating but I won't give up!

[JennyB 25]

The reason my surgeon required me to get a letter from my PCP was because they have had this happen in the past where it was denied without a "second opinion" their explanation was that of course the surgeon is going to say it is medically required surgery, so to have someone that isn't going to monetarily gain from you having the surgery submit a letter also stating it is necessary then you have a stronger case.

Praying that this gets approved for you quickly!

[Milca 5]

I finally got my approval!!!!!I am so happy I can hardly contain myself. Cigna has had me jumping through hoops for the last 2 weeks. I have called them almost everyday to check on the status of my approval. They kept giving me the run around telling that "clinical" paperwork was missing which we faxed to them 5 times. Then yesterday I received a denial letter in the mail so I called my surgeons office first thing this morning. My insurance navigator called Cigna who confirmed that I was indeed approved and they do not know why that letter was sent in the first place. I am so relieved that all the insurance stress is over.