Confused With My Approval....

[augustkiwi 18]

So i mentioned before that I had ppwk submited on 4/30 and I was approved on 5/7..yay me! buuuuuuut...yes, here comes the BUT....

i was reading online on an obesity website bout the insurance approval letters and to make sure they dont expire...well i havent gotten mine in the mail so I called Cigna to see if there was some type of 'expiration' and I was told YES...it expires on 5/23 which means and i quote "you have to have surgery on 5/22" UMMMMM. I had told my doctor i couldn't have it until 6/22 and then cigna said i need to have my doctor call them right away to change the date but it may not be able to be changed because i have to have surgery within 6 months of my start date which was in November..

how can i have surgery within 6 months of my start date if CIGNA requires a 6 months supervised diet and a bunch of other crap before they will approve? so that doesn't make sense and to top it off, i haven't started any type of liquid diet not to mention havent even had my PREOP appt, scope or paid for the damn thing....i HATE HATE HATE receiving mis-information or BS information...

has anyone experienced this? or is someone (at CIGNA) blowing smoke up my a--.....ok sorry for the vent post but im pretty pissed...

[Ms skinniness 3,003]

Don't stress about it. Have your doctor take care of the small details. They will talk with Cigna and change the date. If we stop and think about it, it's basically all about money with the Doc's and the insurance company. The doc will fight for you because he needs the $$$$$. It won't be a problem, and of course, Cigna does give extensions.

[augustkiwi 18]

I had to take a chill pill lol.. got ahold of the doc office. And she said it was just a dummy date because she had to put the date n before submission. And assured me we will have the date changed lOl whew!!