Anyone Else Agree The Passport Agency Process Is Frustrating?

[kansasgirl 96]

I applied for my Passport On March 17th... just getting a passport card...and got a letter two weeks ago stating i didn't put in a form they needed ( i had a passport before but lost it) I swear i did i checked the paperwork like 3 times over before sending it in. My husband got his card in the mail about two weeks ago. So i checked their passport status page and all it says is your passport is being processed.. call here for more info if you are travelling within the next 14 days and havn't received your passport. So i call there and guess what they tell me? They have received my application and are processing it. I asked if there was anyways to find out when they would be mailing it or i could talk to someone that knew anything more than what the website was telling me. Nope not unless i wanted to pay 110.00 more to get the book and expidite it.. WHAT??? That is the only thing i can do to let them know that i am travelling soon and need my passport?? Anyone else have this problem? I'm 13 days away from travel... and their normal processing time is 4-6 weeks the 27th will make 6 weeks out.. I'm worried i won't get this in time... don't have the extra money to send for expiditing which i think is ridiculous anyhow. I asked them what the difference is why i couldn't talk to someone that was in the processing department and she said that they only have access to where passport books are made not the cards.. I'm just very frustrated because they also have my birth certificate and marriage license.. Anyone know anything else i can do?/ Thanks in advance

Holly

[cissiesue 119]

Oh, gosh I'm so sorry you are going through this! Do you have another birth cert? If not, I would suggest going down to vital statistics and paying the twentyish bucks, and have that for back up to get over the border along with your drivers license. That's the cheapest, most feasible option I can come up with!

[Rootman 1,101]

I thought mine was up to date but found that it had expired just months before I was to leave - of course I didn't bother to pull it out and check it till then

I paid an expediting company, it was highway robbery at something like $400, the companies expediting fee and the governments expediting fee. Sucks, but I had to pay it to ensure prompt delivery. I got BOTH the passport AND the card in like 1 week.

[kansasgirl 96]

Oh, gosh I'm so sorry you are going through this! Do you have another birth cert? If not, I would suggest going down to vital statistics and paying the twentyish bucks, and have that for back up to get over the border along with your drivers license. That's the cheapest, most feasible option I can come up with!

Thanks cissie... i will have to purchase one today.. as mine is in another state and rush that delivery... I swear our passport agency should get an F - for their customer service communication.. I've never been not able to talk to someone about a delivery or item purchased anywhere else.. Literally they tell you it is being processed that's all they know and they can't tell you anything else.. there is no one else to talk to or email call back next week is what they say.. what day and age is this?? It's just crazy .. now i have to go spend 52.00 to just get another birth certificate barely in time.. ughhh sorry i'm frustrated.. thanks for letting me vent!! :-)

[goofycathy 89]

I took my birth certificate and Id to the courthouse, paid my $110, took a pic, filled out a form and I had it in 13 days....hope they get things straightened out fast for you! *fingers crossed*

[2bsmallagain 156]

Somebody (I do not remember who) just posted on here about a month ago that they used their DL and BC and did just fine. I am so sorry this is happening. We took all our stuff to the post office and they took our pic and checked everything and sent if off and we had ours within 4 weeks.

[DDFinn 118]

You really just need your birth cert. and drivers lic! Another sleeve patient in our van hadn't gotten her passport back in time, at the border we handed over our passports, she handed over her bc and lic and we were on our way in 2 minutes. No problem.

[kansasgirl 96]

You really just need your birth cert. and drivers lic! Another sleeve patient in our van hadn't gotten her passport back in time, at the border we handed over our passports, she handed over her bc and lic and we were on our way in 2 minutes. No problem.

Thanks so much for posting this. you've made me feel much much better.. now hopefully my bc will get her in time just ordered it friday.. and paid for overnight shipping.. Glad to hear of someone recently doing this.. such a load off my shoulders..!!!!!!!! THANKS!

[FatGirlSlim 115]

sorry you are going through all of these shannanagins with the passport agency! I really hating dealing with them when I was younger, so when I needed a new passport, I went straight through the post office instead. They do all the work and we got our passports within 2 weeks.

I hope that you get your passport in time though!!!!

[2bsmallagain 156]

sorry you are going through all of these shannanagins with the passport agency! I really hating dealing with them when I was younger, so when I needed a new passport, I went straight through the post office instead. They do all the work and we got our passports within 2 weeks.

I hope that you get your passport in time though!!!!

That is what we did. They double check everything and make sure the photo is the right size. Its great. The post office is the place to do it all.

[BeautyVGSJourney 99]

Sorry you are going thru all of this, I am glad you were able to figure something out and I hope your birth certificate will be in on time. Crossing my fingers for you! Just think its almost your day!

[kansasgirl 96]

So guess what got my 52 dollar birth certificate and two days later got my passport go figure lol

[BeautyVGSJourney 99]

Grrrr Holly that sucks. Well at least you are now all ready! I guess $55 dollars was worth your piece of mind! Almost time!