Ins Company Called, Should I Be Concerned

[Christina Caballero 0]

So I did all pre reqs and got approved all in 4 days. That was about three weeks ago. My Ins company called and left a mess for me saying they would like to discuss my case. It was a RN who called. Has this happened to anyone should I be conserned or scared to say something that might change their mind.

[AliveAgain 283]

Don't be concerned. It's most likely a Bariatric Nurse Case Manager. I'm with Anthem Blue Cross and a woman nurse contacted me about three days after I was approved. It's really great! It's part of your insurance benefits and free to you. They know you're about to undergo a MAJOR SURGERY and lifestyle change and want to be sure you know what to expect and give you support. My NCM and I talked over 3-4 conversations, she asked a lot of questions to make sure I was doing all I could pre-op to be healthy, knew what the hospital stay would be like, etc. She was very sweet, knowledgable and I know I can call her now if I have any questions or concerns. GOOD LUCK!

[Christina Caballero 0]

Thanks. That makes me feel a lot better. I have anthem bcbs too so that's prob what it is