Met surgeon, not sure of his practice, need your thoughts

[feedyoureye 3,087]

Oh, thank you everyone for your generous and understanding responses!! I feel so much better for having read them. I especially appreciate the reassurances and reminders that the office really has no commitment to me so I shouldn't feel bad about "shopping around".

This other office (2nd surgeon) has a seminar coming up next weekend. I registered for that online.

There more I've thought about my interactions with the bariatric coordinator at the 1st surgeon's office, the more I thought that this is NOT the woman I want to turn to with all my questions and concerns. We just didn't click - and I'm usually the type that likes almost everyone I meet. Plus she made it very clear that I would need to handle insurance myself, faxing stuff over and making calls and whatnot. AND she even started talking about how I can't blame them if I don't lose weight (?? it was a pretty weird random statement ??) and that patients need to understand that they must drink Protein drinks and not blame her if they taste bad or they don't like them. I didn't disagree with what she was saying, but it was the fact that she was bringing up these things out of the blue and rather defensively. It gave met he impression that she'd had a lot of trouble with some patients or something. Again, just a turn off personality-wise. So the more I thought about her, and how her role would be central in my dealings with that office, the more I realized that I really owed it to myself to check out this other surgeon.

Thank you all again for taking the time to respond and for being so understanding!!

Honestly, I would mention her behavior to the Dr. He cant afford to lose patients because of the behavior of his office staff. My Drs office had a very nice and informed nurse, who is now gone. She was late to appointments and at one point did not call in some medications.... that or something like that was her end I'm sure...

[Shalon 10]

I look at it like this... if you have a feeling or an annoyance, that could be your gut telling you something. You could go to the second surgeon and hate him even more, you never know.

I'm a big believer that the service you receive from the front office staff is likely to mirror the service you will receive from that physician.

I would never give my "business" to a place that treated me poorly, there is just no reason for that.

[peacequeen 434]

I switched hospitals/surgeons..not because of the surgeon but because of the ins. coor. So I asked for all my records..funny how they had shredded them..so when I switched, I had to start over completely which is totally ok by me but because of them it set me back 5 months but I've also learned alot in that time. Still waiting but the process is going much quicker and smoother and my current ins coor is really on top of things and returns my calls within a day..instead of a month. Good luck and don't feel bad if you have to switch. You will know if it's the right choice.