Question

[Sleeveme2011 0]

For those of you who have had your information submitted to your insurance companies, how often did you call to inquire on the status (approved, denied, etc)? Do you feel that your calling helped to get your decision any sooner? My information should be submitted on Tuesday and my plan was to give it 24 hrs for them to get it and process everything in their system and then call twice a day. Once in the morning and once in the evening.

[MeMeMEEE 206]

daily and YES! I called the day after it was sent, they routed for review and I called the next day and got my approval!! If i had waited for the letter I would still be waiting - 2 + weeks later! My surgery is in a week!

[Khy 16]

See my post on Advocate for Yourself. I called at first every other day and then everyday.

Khy

[wishes 125]

I say calling is a great idea, but twice a day is a little excessive.

[KristeyK 3]

My info was submitted on a Tuesday, I gave it until the following week to start calling, and got my approval the first time I called. WOOHOO!

[Sleeveme2011 0]

I say calling is a great idea, but twice a day is a little excessive.

I thought it was and that's why I wanted other peoples opinion, LOL!

[MissBliss 29]

I was specifically told NOT to call the office. It was in one of the papers I had to sign. They said calls were an interruption and slowed down their ability to get their work done. It was maddeneing. They were fairly good at communicating, but I was sorely tempted to call many times.

[MeMeMEEE 206]

MissBliss I called my insurance not the Dr's office - and trust me two different departments at insurance do the work (I work for them). My Dr's office scheduler actually said "I love you BCBS employees, you are on top of it!!"