Is Cigna a nightmare?

[carrierae 0]

Hi All - I have cigna and am getting all my T's crossed and I's dotted. I am wondering as far as documentation of your 6 months of weight loss attempts are they a nightmare? I wont have any gaps at all and will have my PCP send in chart notes documenting weight, diet & exercise as required. I will also have him include a letter explaining his support.

Have any of you been hassled by them? I dont want to go through being denied because I missed something silly. I will be pushing it as far as end of the year and dont want to screw myself and end up having to pay another deductable.

Thanks in advance for any experience, suggestions or comments you may have.

[Sleeveme2011 0]

Hi All - I have cigna and am getting all my T's crossed and I's dotted. I am wondering as far as documentation of your 6 months of weight loss attempts are they a nightmare? I wont have any gaps at all and will have my PCP send in chart notes documenting weight, diet & exercise as required. I will also have him include a letter explaining his support.

Have any of you been hassled by them? I dont want to go through being denied because I missed something silly. I will be pushing it as far as end of the year and dont want to screw myself and end up having to pay another deductable.

Thanks in advance for any experience, suggestions or comments you may have.

I have Cigna also. So I am hoping it is not a nightmare. Praying for a smooth quick approval.

[Bryn Dawson 9]

I have HealthPartners, which is part of the Cigna network although is not, strictly speaking, Cigna itself. But it's a PPO. However, I am having difficulty with them at the moment. Please make sure you are fully aware of all the requirements well before your surgery date is in sight.

[Margaret 4]

I didn't have any problems with Cigna at all. I did wind up with a bill after the surgery that was a bit higher than I'd expected. But the insurance was okay.

Hi All - I have cigna and am getting all my T's crossed and I's dotted. I am wondering as far as documentation of your 6 months of weight loss attempts are they a nightmare? I wont have any gaps at all and will have my PCP send in chart notes documenting weight, diet & exercise as required. I will also have him include a letter explaining his support.

Have any of you been hassled by them? I dont want to go through being denied because I missed something silly. I will be pushing it as far as end of the year and dont want to screw myself and end up having to pay another deductable.

Thanks in advance for any experience, suggestions or comments you may have.

[CIGNAQuestions 0]

We here at CIGNA want to make your experience with us as hassle free as possible. With that said, if you have any questions or concerns, please email us at SCR_isolve@cigna.com. We'll try to resolve them as fast as possible.

[shordee0751 0]

My approval with cigna took about 1 1/2 weeks. My PCP included my 6 month diet and a letter of recommendation. Also had a few other dr reports... Nothing required. My approval was denied but it was because my referral letter and nutritional plan from my PCP wasn't there. Once that was sent in, it was quickly approved. Let me know if you have any questions... Good luck!!!

[carrierae 0]

Wow Cigna is trolling this site. Hmmm. I must admit I there is no such thing as privacy on the internet but at the same time I do feel kinda violated.

[carrierae 0]

Referral letter? I am not aware of this requirement. It isnt a problem, but what specifically is it? I didnt see it in any of the information I read from Cigna or from any calls I have made to customer service.

My approval with cigna took about 1 1/2 weeks. My PCP included my 6 month diet and a letter of recommendation. Also had a few other dr reports... Nothing required. My approval was denied but it was because my referral letter and nutritional plan from my PCP wasn't there. Once that was sent in, it was quickly approved. Let me know if you have any questions... Good luck!!!

[Nancy Rivers 24]

My surgeon required one from my PCP - all it is is a letter that indicates your attempts at loosing the weight over the last few months/years and that they support you having the surgery. Most doctors will know what they need to put in the letter.

[Bryn Dawson 9]

Wow Cigna is trolling this site. Hmmm. I must admit I there is no such thing as privacy on the internet but at the same time I do feel kinda violated.

Yeah, I know. Me too.

[MRSKOUBiK 27]

As long as you submit everything they need, you'll be fine!

[mythreechildren2001 7]

I have Cigna. I just made sure I knew exactly what they required. I made sure I had everything. My surgeons office was helpful with this as well. They wouldn't even submit it until they knew I had completed everything. Once I did, it took about a week to get approved.

[SmokyMtnGal2011 10]

Cigna is being great with my pre-op surgery requirements. Just as the others stated, have all your paperwork in order and submitted. My surgeon has been great as well as my PCP. Cigna is one of the best insurance companies my surgeon to work with. Good Luck.