Unbelievable!!

msknow · April 24, 2004

I went in to see the doctor for the first time on Thursday, after going to the mandatory class. I was told, what I already knew, which was that I needed to make the appointments for all the tests that needed to be run, make sure the paperwork is in and sent to the insurance company and wait for an indefinate amount of time for them to give approval for surgery.

Well, when I left the doctor's office, I stopped at the appointment desk, where I was told that Humana wouldn't let me make any appointments without prior approval. I left there frustrated knowing that it was only delaying the already long process. I immediately called the insurance person at Cleveland Clinic to get approval for the tests. She said that if she didn't get back with me by Monday, to call her. Well, she called me 24 hours later and said that Humana approved me. I said great and that I would make the appointments asap. She said she didn't think that I had understood her, that Humana had approved, not only the tests, but the surgery as well. I was reeling! So, I guess when my appointments are done, they will give me a date.

I feel unbelievable blessed by the way all of this has come together for me and wanted to share this with you, who would understand more than anyone in my world how significant this is for me.

Thanks again for a place to share.

Laura