karaserene1985 1 Posted March 2, 2011 My center of excellence had my information for over 21 days and had many "glitches" in the way of it being submitted to insurance. Others were in line in front of me, I had to do an additional month with the NUT because I only lost 4.5 pounds during the 6 months of visits, they went through a computer conversion etc, etc, etc.... I was in contact the with bariatric coordnator weekly because I had not heard anything about it being submitted to insurance. I spoke with the coordnator via email this morning and she stated she would ask transcriptioning to type up my letter today to be sent. Well, only 3 hours after I received that email I got a phone call from my case manager at UHC that I was approved. Now all I need is to set a date! This has been a long frustrating process and I will be so excited to get my date! Now, as long as it does not take my center of excellence an additional 21 days just to give me a date! lol... Woo Hoo.... Finally see a light at the end of the tunnel! Kara Share this post Link to post Share on other sites
weho 103 Posted March 2, 2011 Exciting moment, ha? I thought that I was going to cry when they called me, and my process went smoothly. I can imagine that you are beyond elated. Good luck to you! Congrats! Share this post Link to post Share on other sites
YOLANDA240 13 Posted March 2, 2011 United Healthcare is outstanding, I cried when I got that call. I took another month for me to get a date, but it was well worth the wait. I'm currently 4 months post op Good Luck My center of excellence had my information for over 21 days and had many "glitches" in the way of it being submitted to insurance. Others were in line in front of me, I had to do an additional month with the NUT because I only lost 4.5 pounds during the 6 months of visits, they went through a computer conversion etc, etc, etc.... I was in contact the with bariatric coordnator weekly because I had not heard anything about it being submitted to insurance. I spoke with the coordnator via email this morning and she stated she would ask transcriptioning to type up my letter today to be sent. Well, only 3 hours after I received that email I got a phone call from my case manager at UHC that I was approved. Now all I need is to set a date! This has been a long frustrating process and I will be so excited to get my date! Now, as long as it does not take my center of excellence an additional 21 days just to give me a date! lol... Woo Hoo.... Finally see a light at the end of the tunnel! Kara Share this post Link to post Share on other sites