3 options for submitting to Aetna!!

[MommyTawnie 3]

I called today to check on the process of my paperwork, and the lady I talked to told me they have not recieved it in the precertification department yet.. Bummer I know, but then she went on to ask me if the doctors office knew there were 3 different ways to submit? Umm I don't know, but I will take the info and call them with it asap. Process number 1 Surgeons office can fax the paperwork to aetna it can take 3-4 days to reach the precert department. Process number 2 Surgeons office can fax the paperwork to there fast track number it can be approved as early as that same day.. Process number 3 Surgeons office can call in the info and it could be approved on the spot.. As soon as I hung up the phone I was calling the doctors office with the new info I had to offer. The lady that submits the paperwork actually answered the phone. I shared my new knowledge with her and she is going to resubmit to the fast track number!! I am soo excited I could have an actual surgery date as early as tomorrow!!!

[rain 2]

GOOD LUCK with that, and thanks for sharing. I, too, am being hanstrng by Aetna. They verbally OK'd my surgery on Nov 12th, and said they would mail a letter... . but here it is Nov. 30 and they NEVER DID!! I am really pissed at them..... haven't heard back from the doc's assistant yet but I'll send her this info.

Tanks again

[MommyTawnie 3]

You have to stay on top of Aetna once its sent to them.. I have a friend that had her surgery a year ago, and she called every other day for a week. Finally they approved her and she had the surgery. I am just hoping the fast track fax number actually pushes it through faster. It's suppose to take no more then a day to have it looked at and get an answer back. I have been on this journey since March.. I am ready to take the next step SURGERY!! I have sleep apnea which is considered a co-morbidity so that should help seal the deal with Aetna!! Thoughts and Prayers over the next few days..

[PlannerGirl 3]

Good luck! Keep us posted.