Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Recommended Posts

i referred someone to my surgeon about getting a revision from the band to the sleeve. we both have the same insurance as our husbands work together. my sleeve was approved.

while this person was at my surgeon's office, the office manager discussed my insurance approval / insurance coding with her.

my surgery was not discussed - just insurance information about me getting approved.

is this illegal? i am not 100% sure about what the HIPPA law covers.

Share this post


Link to post
Share on other sites

i referred someone to my surgeon about getting a revision from the band to the sleeve. we both have the same insurance as our husbands work together. my sleeve was approved.

while this person was at my surgeon's office, the office manager discussed my insurance approval / insurance coding with her.

my surgery was not discussed - just insurance information about me getting approved.

is this illegal? i am not 100% sure about what the HIPPA law covers.

I'm appalled. This was definately a violation of HIPPA. The office manager could be/should be fired, and you have legal recourse if you feel your confidentiality was violated. YOU had a right to share your information with your friend; the office manager did NOT.

Share this post


Link to post
Share on other sites

What Information Is Protected

  • Information your doctors, nurses, and other health care providers put in your medical record
  • Conversations your doctor has about your care or treatment with nurses and others
  • Information about you in your health insurer’s computer system
  • Billing information about you at your clinic
  • Most other health information about you held by those who must follow these laws

She was not allowed to talk about YOUR billing information however if you both have the SAME insurance, you have to make sure what she disclosed was not of YOUR personal information (esp YOUR name in the conversation referring to you) but just of general insurance information.

A provider or plan may also share relevant information with these persons if, using its professional judgment, it believes that you do not object.

  • For example, if you send your friend to pick up your prescription for you, the pharmacist can assume that you do not object to their being given the medication.
  • A referral by you to a health agency esp if you are present

Share this post


Link to post
Share on other sites

Not good. If the referral brought up your name, then the office manager should have told her, "Sorry, we are not allowed to discuss any other person with you. But here is your information and what you need to do, etc, etc." (that way they are not even acknowledging that you are a pt on their end, I say this all the time)

You do have a case here and could do one of two things. 1) Tell the office manager not discuss any of your information with anybody other than you and your husband or whoever else you allow. And let it go this time. 2) You can file accomplaint and it will go under investigation, with office manager being reprimanded and/or fired if this has happened before.

HIPPA is VERY serious.

Share this post


Link to post
Share on other sites

I don't see the problem I have to say, if you sent the person there, so you and they and the office all knew that you had the surgery or were having the surgery. If they said, for example "Jane sent me here, she said you guys were great" and they, when explaining approval, said "Well here's what Jane did to get approved"... I would think you had effectively given your consent to be discussed by referring them there. They did not discuss any access of your healthcare protected information, and you had already confirmed by referring them that you are a client.

Certainly feel free to speak to the office and make it clear that you just sent them there but your name is not to be used. I doubt you'd get far with an official HIPAA complaint.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • buildabetteranna

      I have my final approval from my insurance, only thing holding up things is one last x-ray needed, which I have scheduled for the fourth of next month, which is my birthday.

      · 0 replies
      1. This update has no replies.
    • BetterLeah

      Woohoo! I have 7 more days till surgery, So far I am already down a total of 20lbs since I started this journey. 
      · 1 reply
      1. NeonRaven8919

        Well done! I'm 9 days away from surgery! Keep us updated!

    • Ladiva04

      Hello,
      I had my surgery on the 25th of June of this year. Starting off at 117 kilos.😒
      · 1 reply
      1. NeonRaven8919

        Congrats on the surgery!

    • Sandra Austin Tx

      I’m 6 days post op as of today. I had the gastric bypass 
      · 0 replies
      1. This update has no replies.
    • RacMag  »  bhogue925

      Hi, I’m new here. I’m currently on the liver shrinking diet. So far so good, but I have to say I haven’t found a protein shake I like. Anyone have any suggestions please? My surgery date is September 17th. 
      · 2 replies
      1. BlondePatriotInCDA

        Fairlife Core are by far the best. They taste just as they are - chocolate milk. You can either get the 26 grams or the 42 grams (harder to find and more expensive). For straight protein look at Bulksuppliments.com ..they have really good whey proteins and offer auto ship plus they test for purity. No taste or smell...

      2. BlondePatriotInCDA

        Fairlife has strawberry, vanilla and of course chocolate. No more calories than other protein drinks. Stay away from Premiere, they're dealing with lawsuits due to not being honest about protein content.

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×