debifaye 3 Posted June 11, 2013 Hello everyone. I am trying to add my surgeons name or soon to be surgeons name and I go to the edit profile and type in my dr.s name and hit save changes and it says setting saved but then the surgeons name never shows up in the profile or patient profile. Does anyone know what I am doing wrong? thanks 1 sp70 reacted to this Share this post Link to post Share on other sites
sp70 193 Posted June 11, 2013 I've had the same problem, entered mine about a dozen times and it won't stay! Share this post Link to post Share on other sites
mrsto 2,925 Posted June 11, 2013 Mine was there, but then it disappeared days later. I've come to the conclusion that if your doctor isn't registered with this site, they won't be listed. It seems all doctors seen on the members profiles, are setup in the system (somehow). If I'm wrong in my conclusion, I would love to know what the issue is. Share this post Link to post Share on other sites
michpell39 399 Posted June 11, 2013 mine does the same thing , it just wont save , I have given up Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted June 11, 2013 Thank you everyone for reporting this issue! We're looking into it and will update this thread when we have further info. If possible, can you let me know what you're using to access the site ? PC ? Tablet ? Mobile ? 1 michpell39 reacted to this Share this post Link to post Share on other sites
mrsto 2,925 Posted June 11, 2013 Thanks, Alex. I'm using an iMac. Share this post Link to post Share on other sites
michpell39 399 Posted June 14, 2013 Mine won't update on PC , iPad or iPhone Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted June 14, 2013 Mine won't update on PC , iPad or iPhone Who's your surgeon ? Share this post Link to post Share on other sites
michpell39 399 Posted June 14, 2013 Dr. Chris Cobourn Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted June 17, 2013 Dr. Chris Cobourn I noticed you were able to update to your surgeon, Dr. Chris Cobourn. How'd you do it ? We're rolling out an update in a few weeks which should make this entire process a lot simpler. 1 michpell39 reacted to this Share this post Link to post Share on other sites
michpell39 399 Posted June 17, 2013 I'm not sure how it ended up there , I thought maybe you updated it lol glad its there though 1 Alex Brecher reacted to this Share this post Link to post Share on other sites
Nicolasjon 4 Posted June 17, 2013 I added my info and it erased. Frustrating! 1 Alex Brecher reacted to this Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted June 17, 2013 I added my info and it erased. Frustrating! I can just imagine! Are you using a PC/Mac or mobile device ? Who's your surgeon ? Share this post Link to post Share on other sites