Peer To Peer

[nicolemm 24]

So today I received a call from my surgeons office that I was denied by Cigna because the letterhead from my nutritionist did not match up with the letter head from my surgeons office making them believe I didn't complete my three-month nutrition program. The surgeons office called Cigna and they saw their error but now that they've denied it my surgeon has to call for a peer-to-peer.

He seems confident they will reverse the decision and is keeping my surgery scheduled for dec 12 but I am nervous now!

Does anyone have experience with this? What was your outcome?

[honk 780]

Ridiculous!!!!

[nicolemm 24]

Tell me about it! My heart sunk to the floor when I got the call. I'm going to have anxiety until I hear back now.

[hopingtobebandedsoon 89]

I have Cigna they r pretty easy if they made an error im sure the peer to peer will get you approved good luck!