Can I Call Cigna Directly?

[ashleysuzanne84 1]

So my doctor has been out of the office since the day after she told me she was submitting my paperwork to Cigna. She won't be back for another 4 days. Can I call Cigna and ask if referral was submitted? The referral nurse at my doctors office has not gotten back to me yet!!!

[MiniMi 1,468]

So my doctor has been out of the office since the day after she told me she was submitting my paperwork to Cigna. She won't be back for another 4 days. Can I call Cigna and ask if referral was submitted? The referral nurse at my doctors office has not gotten back to me yet!!!

You are the subscriber to a service. You absolutely have the right and I encourage it. It holds everyone's hands to the fire.

You must be your own advocate through any process involving your health. This is no different.

[♥LovetheNewMe♥ 1,216]

Yes you can, as stated above you are the subscriber and have right to your own info.