Has Anyone Had Issues Getting Cigna Ins. To Approve?

[NWAKC 1]

I am just gathering info & getting details about Lapband, so any info that can be shared would be great!

[KC215 2]

Cigna approved mine right away. I had to have documentation of a 6 months medically supervised diet, BMI of 35+ and at least 2 comorbidities. They paid 100 % of my surgery and for all of the preop testing and procedures. I only had to pay copays. I'm not sure if yours is the same but I had a great experience with them. Good luck!

[ashiashley 42]

I'm going through the process now. They have decreased the supervised weight management from 6 months to 3 months. I'm just gathering all my info now. I have a BMI of 39% plus Diabetes and high cholesterol. Doctors office said it should be very easy to get approved. :-)

[Jellyfish 17]

I posted this somewhere else, but just in case you didn't see I'll put it here too. I'm with Cigna and they did approve me on the first try. They have their requirements listed on their website, and from what I hear as long as you have all of the required paperwork submitted, they're pretty good about approving you. So I think this is a great insurance company to be with for the band.

They did make me wait the full 30 days that they were legally allowed though, no matter how many times I called. My theory is that the only way to get that expedited is to have your surgeon give them a preliminary surgery date. My surgeon doesn't schedule preliminary dates until after insurance approval because of how many people they get, and they told me that ALL of their Cigna patients have to wait the 30 days. I've seen a lot of people on here who didn't have to wait though, so if you can get your doctor to send in a preliminary surgery date when he submits you to Cigna, you may have a quicker wait time. Good luck!

[Lynn Stewart 4]

I heard that they changed their requirements to 3 months but that if you started 6 months you have to finish the 6 months anyone been told same thing

[Jellyfish 17]

That's not true, I started with a six month requirement but True Results called me right before my fourth visit to tell me about the changes. They bumped up my next visit so I could take my lab work and I was submitted to Cigna soon after that. They approved me on the first try.

[Lynn Stewart 4]

I went to my surgeon meeting Wed and they sent me away said I had to come back on Aug 1 because they said I started the 6 month and cigna said I had to complete I guess Mon morning I will call

[sman342 13]

I have CIGNA too.

Fine print says obesity surgery is not covered.

Phone rep says not covered.

Submitted it just for fun and they are saying I need 3 nutritional and a Dr. recommend.

Had surgery before this was settled and don't know where we'll go with this.

Whatever you do - just get it in writing because depending on where you reside - CIGNA has different provisions.

[KaranK 22]

I am waiting on approval from Cigna. I completed the 6 month supervised weight loss ( they changed the requirements to 3 months when I was at the 6 month mark), had a letter from my doctior and from a psychiatrist. They still came back for more information. the surgery center has sent the information and now I'm waiting. The original paperwork was submitted on July 2nd. They told me that Cigna is the worst for taking the full 30 days and very rarely gives a decision earlier. The waiting is frustrating!

[Jim1967 3,569]

I am waiting on approval from Cigna. I completed the 6 month supervised weight loss ( they changed the requirements to 3 months when I was at the 6 month mark), had a letter from my doctior and from a psychiatrist. They still came back for more information. the surgery center has sent the information and now I'm waiting. The original paperwork was submitted on July 2nd. They told me that Cigna is the worst for taking the full 30 days and very rarely gives a decision earlier. The waiting is frustrating!

Cigna has definitely changed because I did the 6 months and was denied on day 1 for lack of information and they had my birth year wrong. They said I was under 18. As soon as that all got corrected I approved on day 3,