This Sucks!

[Back~To~Amy 307]

Yeah, I didn't think it was right how Angela from the Bariatrics line talked to me. I mean saying things like " I'm not going to tell you that" because this is a process and I have to go through it. I did get a call from a girl in the general customer service area. She was super sweet and told me she talked to the supervisor over the insurance for my company. She is the one who told me I only have 50% coverage and the surgery had to be done in a center of excellence. Centers of excellence are all hospitals. When I called the doctors office they told me 50% of the charges done in a hospital would exceed their cash price so I was better off to go that route. I'm still gonna see what the Bariatrics group sends me to see if it will be any different. I'm not holding out much hope of that though. I'm prepared to do the cash option if I have to though. I don't want to but it may be that or no surgery.