Newbie Here - Questions About True Results & Insurance

[mufasas-mom 170]

Hello - I am new here. I went online to True Results.com and filled out the online info including insurance (united healthcare) to have it pre-approved prior to going in for the seminar. Went to the seminar and made my first appt - on my first appointment they weighed me (201 - BMI 41.1 - Height 4'11") and said I was approved because i was over the 40BMI. So then i called my insurance company to discuss the requirements and if this is covered like True Results said (because True Results is the middle man for the surgeon and insurance companies - so I am sure they would continue having you come in for monthly appointments -filing and getting paid by your insurance - then prior to surgery...OOPS it's now not covered - no loss to them as they'd been getting paid all along - THIS IS MY BIGGEST FEAR). In speaking with my insurance company - they could not find the Surgery Center of Richardson on the plan...which means it would be Out of Network (I'd have to pay 50%) - this is not happening. Then True Results reps say that they take and file this as In Network...how can they do that if it is truly OUT OF NETWORK...I'm so concerned I'm beginning this process of 6 months and then to have it yanked away at the end. I know the surgeon is OK and is IN NETWORK - guess I'll just have to make them do it at the hospital where it's In Network and not at their surgery facility - either way - I'm sure they'll still get paid.

I have an appointment with the insurance companies nurse advocate on Monday - so i'll let you know how that goes....but i've done everything like they say.

has anyone worked with united healthcare here in Texas??

can someone answer as it if I'm understanding how True results works???

I just don't want ANY SURPRISES......except the weight loss of course....

[Lollicatt 36]

I went through true results in houston but I have bcbs of illionois.. They will do all the research to confirm that you can have surgery there... If it's out of network then I think they just put you through their 'clinic' side for paperwork /approval purposes. Just be sure to bring this up at your next meeting. They are real good about making sure you're good to go.

[#MagicWithinme 173]

make sure labs, any outside consultations are covered, like nutritionist, phsyc eval. , any supplements ordered by doctor. otherwise its out of pocket. Good to know ahead of time.

[sweetsoutherngirl 32]

I have United Healthcare and I'm in Houston. It works just like lollicat said. Inbox me and I will be happy to answer any questions.

[Ready for the change 40]

I have United Healthcare and I'm in Houston. It works just like lollicat said. Inbox me and I will be happy to answer any questions.

I I have United healthcare but I'm in California was a easy to get your approval? I have all need two months remaining on my six-month evaluation did all of the other testing that is required except for apnea test because I was told didn't necessarily need it.

[neekoal 37]

I have United Healthcare and I'm in Houston. It works just like lollicat said. Inbox me and I will be happy to answer any questions.

I'm United Healthcare and in Houston also, I got approved and have had no trouble, out of pocket I paid $1500 the rest was covered by insurance. I did have my surgery at Conroe Surgery Center and it seemed that everyone else had theirs at True Results or some hospital downtown. The True Results people should be working with you to get it what works best for YOU, if you don't like the answer ask different questions because it is covered under our insurance its just a matter of finding the right location.