Waiting On Cigna's Approval

[Msmadamblue 1]

It has been exactly 2 weeks since I was submitted. I have not heard anything from Cigna or my Lapband doctor office. How long does the approval take? Will they call me or send me a letter of some sort?

[Banterwonder 63]

I have Cigna and my doctor's office took care of getting the approval. In fact, they discouraged patients , in general, from calling the insurance company themselves. Said it would only delay the process. After I sent the Cigna required proof of 6 month supervised weight loss, It took about 2 weeks to get approval. My doctor' s office called me with the good news and I did the happy dance!!!!!Getting banded late February!!!!

[shues138 35]

I work in the healtcare industry and I think it's ricidiculous that doctor's say "don't call your insurance company it'll delay the process". You are paying for your benefits you have the right to call your insurance company, the only delay an insurance rep would have is reading the documentation of who called for what and when.

I called my insurance company at least once a day, even though I was denied. Persistance does pay off. I wouldn't suggest calling once a day, but 2 weeks is a long time for an approval, and I would just to be curious. And if they did approve it request the approval letter to be faxed over to the doctor's office asap.

Hope I could help sorry about the rant! LOL.

[sunshineinbama 5]

If i didnt call my insurance off i wouldnt know anything ....i called about once a week until i got my approval ......it seems like it takes forever to get that approval but once you do it seems like time flies by and befor you know its time for surgery .....good luck!!!

[Msmadamblue 1]

Thank everyone!! I will call my doctors office & Ins co today!

[kellybelly081 5]

I am also waiting for my approval from Cigna. Its only been a couple of days for me and I am very anxious to hear back already! Good Luck!

[sunshineinbama 5]

GOOD LUCK to you both!!!!

[Jim1967 3,569]

Good Luck to you all. I have Cigna and I am in the process of completing my 6 month supervised diet.

[mizpk83 9]

My Dr. Office submitted me on 2/7 I called everyday until I received an approval on 2/9 so that was two days lucky me.

[mizpk83 9]

My Dr. Office submitted me on 2/7 I called everyday until I received an approval on 2/9 so that was two days lucky me.

[kcdaddy3 0]

After waiting a month CIGNA contacts the surgeons office and I needed a physical.

the same day I had my physical my pcp faxed it and had my approval that afternoon