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True Results in Houston .. Adjustment



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Just venting here ... but I'm a little upset at myself and True Results.

I completely forgot I had my adjustment scheduled for Oct. 19th; so I missed my appt. I called True Results this morning and told them I missed my appt and want to make another one. Well their next available is NOVEMBER 22! I have to wait a complete month before I get my next Fill. I was last filled in Sept. So I just delayed my progress. :(

On another note .. these Fills take about 10 mintues to do.. TOPS .. and I find it hard to imagine that they are completely booked for the next month solid. Well Lesson Learned .. Never miss an appt at True Results or you will be Screwed!!!!!

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did you ask if they had a waiting list for canceled appointments? Maybe they could squeeze you in that way?

Just venting here ... but I'm a little upset at myself and True Results.

I completely forgot I had my adjustment scheduled for Oct. 19th; so I missed my appt. I called True Results this morning and told them I missed my appt and want to make another one. Well their next available is NOVEMBER 22! I have to wait a complete month before I get my next Fill. I was last filled in Sept. So I just delayed my progress. :(

On another note .. these Fills take about 10 mintues to do.. TOPS .. and I find it hard to imagine that they are completely booked for the next month solid. Well Lesson Learned .. Never miss an appt at True Results or you will be Screwed!!!!!

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I work with pediatrics and conduct / attend clinics in different hospitals and other facilities every day of the week.

When a appointment is made, a time slot, space, and the time of various healthcare professionals is set aside just for you.

You are asked to give at least 24 hr notification if you can't make it.

When there is a "No Show" , as you did, then there is wasted time (and money) and someone else who could have used your slot.

Imagine a hair dresser in a salon who depends upon her appointments showing up.

All I'm saying is be happy they got you an appointment when they did. You are probably at the bottom of their list. Would not expect any special treatment right now.

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I work with pediatrics and conduct / attend clinics in different hospitals and other facilities every day of the week.

When a appointment is made, a time slot, space, and the time of various healthcare professionals is set aside just for you.

You are asked to give at least 24 hr notification if you can't make it.

When there is a "No Show" , as you did, then there is wasted time (and money) and someone else who could have used your slot.

Imagine a hair dresser in a salon who depends upon her appointments showing up.

All I'm saying is be happy they got you an appointment when they did. You are probably at the bottom of their list. Would not expect any special treatment right now.

I work in a totally different field, but I completely agree with you. When someone doesn't bother to show up without calling, they are my last priority. It is rude and inconsiderate. I am currently on a cancellation waiting list to get into a pain clinic for some shots in my neck to treat 3 bulging disks. My actual appointment is Dec 6th. I will be there with bells on whether they can get me in sooner or not.

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Just venting here ... but I'm a little upset at myself and True Results.

I completely forgot I had my adjustment scheduled for Oct. 19th; so I missed my appt. I called True Results this morning and told them I missed my appt and want to make another one. Well their next available is NOVEMBER 22! I have to wait a complete month before I get my next Fill. I was last filled in Sept. So I just delayed my progress. :(

On another note .. these Fills take about 10 mintues to do.. TOPS .. and I find it hard to imagine that they are completely booked for the next month solid. Well Lesson Learned .. Never miss an appt at True Results or you will be Screwed!!!!!

Bashy, I had my surgery on 10/21... so I haven't yet made to a fill. But, thanks for the info on "missing" an appointment. I can understand your frustration, but I can also understand their side of it too. Just let it go, and continue on with your weight loss goals... keep your eye on the prize! :-)

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She mentioned I can call each day to see if someone cancels; so I will be doing that. I can't believe that I totally forgot about my appointment :( I look forward to getting my fills and getting closer to the fabled 'green zone'. Well lessons learned.

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I also go to True Results, call and ask to speak to a nurse ask for Ada and let her know you are concerned in waiting this long for a fill and you would like to be seen asap. they can schedule you in as soon as that same day. I think it's BS that they are making you wait that long, yes you missed your appt, IT happens. GL!

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I think calling and talking to them might do the trick... let us know what they say!

Hello Marla, I see you are a Dr. Hollis patient too...

I also go to True Results, call and ask to speak to a nurse ask for Ada and let her know you are concerned in waiting this long for a fill and you would like to be seen asap. they can schedule you in as soon as that same day. I think it's BS that they are making you wait that long, yes you missed your appt, IT happens. GL!

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Just came from my first fill at true results, I was an hour late because I had to first go to Dr. Hollis' office. The lady at the front was quick to point out my timing but I let her know that the bay area was a bit of a distance, waited two minutes, was out in 10.

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Just came from my first fill at true results, I was an hour late because I had to first go to Dr. Hollis' office. The lady at the front was quick to point out my timing but I let her know that the bay area was a bit of a distance, waited two minutes, was out in 10.

I scheduled my Appt with Dr. Hollis... what does he actually do at his office?

Did you get a fill at TR... how was it? Do we need to keep a list of our Diet for this???

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Elmo; At Dr Hollis' office he signs the release form to hand you over to True Results, they just take your demographic info and bp weight plus height.

At True Results you present your release form, fill out some paperwork and they also take your vitals then get your fill. The process was harmless and no dietary log required nor was one requested. Amongst the papers you sign at the front desk one of them has a list of foods and you circle the frequency in which you eat those foods. I hope I answered all your questions.

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Elmo; At Dr Hollis' office he signs the release form to hand you over to True Results, they just take your demographic info and bp weight plus height.

At True Results you present your release form, fill out some paperwork and they also take your vitals then get your fill. The process was harmless and no dietary log required nor was one requested. Amongst the papers you sign at the front desk one of them has a list of foods and you circle the frequency in which you eat those foods. I hope I answered all your questions.

wait a minute here, Your Dr doesn't do the fills at his office???

we can either see him or fis nurse to do the fills . He sub contracts out his fills?

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The doctor has his own practice where one can get banded and see him regularly for fills, true results pay various doctors who have their own bariatric offices to work for them I guess as a contractor would. Thereafter one is released to true results. Now if there are any problems with the band my understanding is that the doctor would takes care of that. A nurse practitioner performed my fill.

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The doctor has his own practice where one can get banded and see him regularly for fills, true results pay various doctors who have their own bariatric offices to work for them I guess as a contractor would. Thereafter one is released to true results. Now if there are any problems with the band my understanding is that the doctor would takes care of that. A nurse practitioner performed my fill.

thats good if it works for you , personally id rather see my surgeon and his staff for fills

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I go to true results Houston too. I make my fill appts far in advance since I can only go on their late days, Thursday's. I made my December appt 2 weeks ago and will make my January appt when I go in 2 weeks.

They get booked up super fast, so I can see why they can't fit you in. But you never know, maybe someone else will forget theirs or cancel and you can slide in. I'd keep calling them back every day.

Good luck.

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