Has anyone dealt with THIS when getting approved?

[Tina Martin 0]

I'll make it a quick summary.

I have Aetna Open Access. I went through True Results to do everything required for my insurance approval; the four months of nutrition consults, psychological evaluation, 2 year weight-history documentation, chest x-ray, etc. I was denied because I lacked proof of being obese for two years.

I appealed with pictures and was approved.

In the letter, it says that I was approved for "Gastric-Bypass surgery". I had appealed for the Lap-Band surgery.

Any idea what this means?

I would not mind having the gastric-bypass surgery, but I had originally planned to have the lap-band. How can I get approved for Gastric-Bypass when I did not apply for it?

[Melissannde 41]

It sounds like True Results made a mistake when submitting the forms. Ask them to resubmit for Lap-band.

[Msz Alie 0]

Or they are not willing to approve for LAPBAND and what you to settle for what they are willing to give an approval for