5 Years of Doctor Notes??? and approval process

[Karon 1]

Hello;

I am being submitted for approval tomorrow and am concerned because I was told that Medicare requires among other things, 5 years worth of doctor notes with weight information. Like many overweight people, I didn't like to be weighed. So for my notes, I only have the last 3 years notes with weights and the first 2 years it says I refused to be weighed. Has anyone else run into this particular problem? I was told that some insurance companies will take pictures if the date of the pic is shown on the pic. I am hoping not to be denied, but was wondering that if they are a stickler for this information, what can I do. I cannot speak to the pre-cert department with United Health Care as they will only speak with the provider. Member services is just telling me to wait until the information is submitted and see if they contact my doctor for more information. I am really started to stress over this.

Any help would be appreciated. Thanks in advance.

K