Patient & Surgeon Application Bugs, Info and Suggestions

[Ken S. 162]

I need to change my surgeoun to Dr Esquievel in Austin and it will not let me update it either. Can you please change for me.

Thanks,

Hi Itsbreezy,

I'm going to contact you via PM so we can work on finding out why you're unable to update, and remedy the issue.

Thanks,

Ken

[molly2800 0]

When I've tried to edit my weight as I'm losing weight, it is not saving the changes.

[Ken S. 162]

When I've tried to edit my weight as I'm losing weight, it is not saving the changes.

Hi there,

Thank you for pointing this out, it has now been resolved and you should be able to update your weight. If you have any more problems, please let us know.

Thanks again,

Ken

[whitetiger011680 11]

I cannot edit my Lap Band Patient Profile. Have tried on several different computers and the active scriptive is enabled. What do I need to do?

[fanearnhardt 3 0]

I am having the same issue. I click on Edit profile and nothing. How can I fix this, my weight is listed incorrectly and no Dr. is listed.

I cannot edit my Lap Band Patient Profile. Have tried on several different computers and the active scriptive is enabled. What do I need to do?

[Ken S. 162]

Hi there,

We're currently working on a resolution for the issues that have been mentioned with regards to editing your Lap-Band Patient Profile.

If you're able, I'd suggest trying out Firefox or Chrome for the time being.

We hope to have the new Patient Control Panel online in the next couple of weeks and will be sure to update you as soon as it's ready.

Thanks for your patience :-)

-Ken

[54Shirley 105]

I could use a little help here. I can't edit my posting, and I would like to rate the Dr.....

Get back if you can.

Shirley.

[fanearnhardt 3 0]

Firefox worked perfectly! Thank you.

Hi there,

We're currently working on a resolution for the issues that have been mentioned with regards to editing your Lap-Band Patient Profile.

If you're able, I'd suggest trying out Firefox or Chrome for the time being.

We hope to have the new Patient Control Panel online in the next couple of weeks and will be sure to update you as soon as it's ready.

Thanks for your patience :-)

-Ken

[BlueEyedSue 0]

I am having the same issue. I click on Edit profile and nothing. How can I fix this, my weight is listed incorrectly and no Dr. is listed.

I am having the same issue - cannot update profile information, status, etc... Any answers yet?

[Ken S. 162]

Hello,

We are still working on a new version of the Patient Editor.

I believe that we should have this ready by tomorrow or Monday at the latest.

As soon as it's ready, we'll update this Topic and would appreciate feedback so that we can continue to improve our system :-)

Thanks for your patience :-)

[Ken S. 162]

Hello,

I have enabled the new Patient Panel.

You can access the Panel by clicking on your User Menu in the header and selecting "My LAP-BAND Patient Profile".

From there, you should be able to make all of the changes needed. If you encounter any issues or problems, please let us know!

Thanks,

Ken

[igotsmall 0]

Hey All,

As you may have noticed, we've launched a Lap-Band Surgeon and Patient Search application for LapBandTalk!

The application is currently in Beta - so there may be minor issues or bugs. If you find any, or if you simply have a suggestion that you'd like to see make it into the system, please let us know right here!

Thanks, and we are looking forward to your feedback!

- Ken S.

[igotsmall 0]

HELP! Can anyone hear me? I am a new member. I don't even know if I'm doing this chat thing right. I can't see things I've written, I can't see any responses, and I am locked into a "lock Mode" that I can't seem to undo. This is no help to me if I can't communicate with yall.

My profile name isbig2little, and my real name is Michelle.

Anyone with experience or not please try to help me, I want friends and responses and even help others if I can

[54Shirley 105]

Firefox worked perfectly! Thank you.

Thank You ! Firefox worked perfectley.

I appreciate the help.

Shirley.

[54Shirley 105]

HELP! Can anyone hear me? I am a new member. I don't even know if I'm doing this chat thing right. I can't see things I've written, I can't see any responses, and I am locked into a "lock Mode" that I can't seem to undo. This is no help to me if I can't communicate with yall.

My profile name isbig2little, and my real name is Michelle.

Anyone with experience or not please try to help me, I want friends and responses and even help others if I can

I just posted a Big Thank You.

I was told to use firefox, and everything was accessable.

If you dont have it . Google it and install for free.

Keep as a back up in case your internet explorer goes down.

you will have a back up.

It worked just fine at lapbandtalk.com I never put my stuff on Facebook, so I don't know how it will work there.... But Firefox works.