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I think you were amazing!! You were classy, calm (at least on paper...I'm sure you were fuming inside) and knowledgeable. Good for you for standing up for yourself like that!

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I also think you responded very well and professionally. I think a "letter to the editor" of your local paper might also be in order. You don't have to name the gym, but you could open the eyes of the gym owners in your area who may not be educated. Good luck! Hope you win your contest!

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I absolutely love Cocoabean's idea. Also, I'd let him know that it's against Facebook's terms of service to hack into someone's account (that is, if he was using his girlfriend's account to respond to you). I'd absolutely post his reply to your Wall using @nameofgym as a tag so that it tags to him to the message. Let people see how (un)caring the owner is over there.

Between the overreaction and his use of caps, just chalk it up to Little Man Syndrome (or Little D*ck Syndrome). That would make me feel better :)

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