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Pleasant surprise



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I had an interesting day yesterday with some confusion by the office staff at my doctors office. Needed to go in for a slight "unfill". They called me right before one and asked me to be there at one (40 minute drive). Then they called at 3 to get me in at 3:45 when the doctor was to be back in the office from surgery. Well I made the trip and when I got there was told he had just gone into surgery at 3:30, another missed communication. Won't go on with the blow by blow, but at 5:30 I finally saw the doctor. The doctor took full blame and aplogized, I had another place for the blame.

At anyrate I get home today from work and I have flowers that have been sent by the doctors office with a note of aplogy. I have never in my entire life ever seen a doctor care one way or the other if the patients are inconvienced. I'm very impressed.

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wow, That IS amazing.. as I was reading I was thinking " thats the breaks..it happens" and then they appologize in that way.. wow!

my fill doctor is also the nicest person I think I have ever met~

I went in today.. I called her around two and she said come when I can.. even though she had a full day .. it was also for a slight unfill..

and I was so sorry for that ya know and she said I was to come ANYTIME.. and NEVER worry about it.. (these unfills are only 25$!)

Salvaging the band is her first priority.... AND THATS SO ADMIRABLE

I love her

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My goodness, aneffie, that really is unusual! I've had amazing customer service in the past, but flowers? That's really terrific. :D

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I'm impressed! I may get a personal phone/e-mail call on occasion, but never flowers!

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Guest Miss Losin Lot'

Wow, that is awesome. I've NEVER heard of a doctor doing that. How totally sweet that was of him......Lucky you to have such a wonderful doctor. I have a great doctor too, but he'd never send flowers. LOL

Kay

AKA: Miss Losin Lot's......80 gone as of today. I'm thrilled!

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That's so amazing, ecspecially when you're ALREADY his patient and chances are you don't have a ton of other options besides to go to this particular doctor for fills. In a world where human kindness and compassion is dwindling, it's so great to hear these kinds of stories. Thanks for sharing.

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