aneffie53 0 Posted November 16, 2005 I had an interesting day yesterday with some confusion by the office staff at my doctors office. Needed to go in for a slight "unfill". They called me right before one and asked me to be there at one (40 minute drive). Then they called at 3 to get me in at 3:45 when the doctor was to be back in the office from surgery. Well I made the trip and when I got there was told he had just gone into surgery at 3:30, another missed communication. Won't go on with the blow by blow, but at 5:30 I finally saw the doctor. The doctor took full blame and aplogized, I had another place for the blame. At anyrate I get home today from work and I have flowers that have been sent by the doctors office with a note of aplogy. I have never in my entire life ever seen a doctor care one way or the other if the patients are inconvienced. I'm very impressed. Share this post Link to post Share on other sites
Nykee 13 Posted November 16, 2005 wow, That IS amazing.. as I was reading I was thinking " thats the breaks..it happens" and then they appologize in that way.. wow! my fill doctor is also the nicest person I think I have ever met~ I went in today.. I called her around two and she said come when I can.. even though she had a full day .. it was also for a slight unfill.. and I was so sorry for that ya know and she said I was to come ANYTIME.. and NEVER worry about it.. (these unfills are only 25$!) Salvaging the band is her first priority.... AND THATS SO ADMIRABLE I love her Share this post Link to post Share on other sites
CandySmooch 0 Posted November 16, 2005 wow - now that is really something!!!!!!!! ITS UNHEARD OF! He must be a great doc - I still can't believe it! Share this post Link to post Share on other sites
It's me-Debbydo 0 Posted November 16, 2005 You are definitely not in NY. Good for you thatthey heard how upset you were. Share this post Link to post Share on other sites
Alexandra 55 Posted November 16, 2005 My goodness, aneffie, that really is unusual! I've had amazing customer service in the past, but flowers? That's really terrific. Share this post Link to post Share on other sites
Mrs Sabre 1 Posted November 16, 2005 I'm impressed! I may get a personal phone/e-mail call on occasion, but never flowers! Share this post Link to post Share on other sites
TrishS 3 Posted November 16, 2005 WOW that is something... I am even impressed. Not many Dr.'s will do that.. enjoy! Share this post Link to post Share on other sites
Guest Miss Losin Lot' Posted November 16, 2005 Wow, that is awesome. I've NEVER heard of a doctor doing that. How totally sweet that was of him......Lucky you to have such a wonderful doctor. I have a great doctor too, but he'd never send flowers. LOL Kay AKA: Miss Losin Lot's......80 gone as of today. I'm thrilled! Share this post Link to post Share on other sites
NJChick 3 Posted November 16, 2005 Thats indeed rare. Share this post Link to post Share on other sites
sunsett 2 Posted November 16, 2005 How very nice of him! Talk about caring! Share this post Link to post Share on other sites
blaze 0 Posted November 16, 2005 Kay, kudos on 80 lb. loss! That's a lot! How ya feeling? Share this post Link to post Share on other sites
puddin 7 Posted November 16, 2005 That's so amazing, ecspecially when you're ALREADY his patient and chances are you don't have a ton of other options besides to go to this particular doctor for fills. In a world where human kindness and compassion is dwindling, it's so great to hear these kinds of stories. Thanks for sharing. Share this post Link to post Share on other sites
aneffie53 0 Posted November 17, 2005 They are still pretty and sitting on my TV! So if anyone needs a recommended surgeon in Western Washington let me know. Share this post Link to post Share on other sites