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Insurance denial for slipped band revision



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Hello!

I am looking for any advice to help with this dilema. I have had the lap band 2 1/2 years with great success. A few months ago I was violently ill with the flu and the band slipped. The company I work for changed insurance in Jan 2010 to Anthem BC BS California. The insurance co is denying my claim for revision surgery due to an exclusion placed by my company P&G. Ins is telling me that I have to request an exception from my company benefits manager. When I try to get that information I am giving a title & po box to mail all requests. This has been 2-3 months ago! I have no way to contact anyone directly and the insurance company keeps pushing it back on my company. P&G. If anyone out there has had a slipped band, you understand just how painfull and misreable it can make your life!

Any advice would be greatly appreciated!!:)

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