Coolbrez84.
I might have responded to your message privately (not too good with this PM stuff). Anyway, if I messed it up....my insurance is CMR through Carpenters Health & Welfare.
One thing I've noticed about New Start, is that they seem understaffed administratively, so calling them with basic questions doesn't get you too far. You may already know this, but the Psych evaluation has to be done before the surgeon reviews your file. My insurance didn't cover that....$300 out of pocket. I had a sleep study and blood work done. I'm waiting for my PCP to send her letter to New Start. Once she does, my file will go to the surgeon for review. If surgeon approves me as candidate....New Start will send a letter of "medical necessity" to my insurance company....if/when the insurance company approves me, New Start will set up consultation with the surgeon and I guess a surgery date would be arranged at or after the consultation. Does this answer some of your questions....if more, keep on asking.
Ann