If my insurance company never game me the handbook disclosing the exclusion of my medical policy which include excluding anything that has to do with obesity and bariatric services, can I seek legal action? When I enrolled into my insurance with BCBS of MI all they gave me was a 2 page pamplet which listed the coverages and copays/deductables, one of which said outpatient procedures, I assumed that bc my lapband was an outpatient procedure it wld be covered, however after my dr called into to get approval they said that bariatric services was an exclusion in the policy, I am now dealing with my husbands employers benefits dept and they are referring me to the agent/broker whom we signed up with during the open enrollement, they are acknowleging the issue I have and are looking into what they can do but no one is getting back to me, does this sound like I might have a case if they decide not to change the policy to add bariatric services?:cursing: (any advice would help as im just trying to get this procedure bc it is medically necessary)
Thanks
Erika