I too have Uhc and I was denied and had to go to 2nd level appeals. I had multiple requirements that I had to meet and they denied twice even though I met all requirements. I had to write a letter detailing how I met the requirements and resubmit 49 pages of documentation to my husband's HR dept. They reviewed it and uhc claimed they had not received documentation on my 5yr wt history even though it had been sent multiple times and their rep verbalized she had received it. Some insurance companies will deny to keep from paying claims. It took me a year to get approval and the HR dept had to tell them to pay the claim. Don't give up, they are counting on it.