Wow I can see why you are disappointed!! I wish you could have the experience I have had with my surgeon and his office staff! Execptional people and work!
I had a disappointing day also. I was denied for surgery today. I am 33 and 270lbs and 5'4. struggled all my life with weight issues. It was hard for me to make this life changing decision only to get denied. I guess they need additional info that I have seen a dietician. So I guess we will go from there and pray it works.
I hope you can find a new surgeon, one who cares about his patients so you can get on with your journey!!!
Good Luck!!