In Dec, when I was at the final orientation before surgery, Liz asked what I was doing for support and I told her about you guy and the site. I told her that I haven't met any of you yet but it sound like a group I can fit in with... She said "Great... I know most of those ladies and they are really nice." She never spoke badly of anyone on this site or even about the site itself. Nor did she tell me to avoid this group. They may be watching what they say a bit more now that the group is much larger.
For all you Sacramen'in's, I understand your fustration about so many visits to Richmond. I think Kaiser should expand this program to your area. I work for a General Contractor who is actually married to a big wig at Kaiser. From what I understand, she is a hard ass about setting proceedures and making sure the people are happy with Kaiser. I think she had alot to do with the surveys they send after a visit. They do look at those surveys so make sure you respond. Try and be short and to the point. I will see if I can do anything on this end.