I'm so glad SOMEBODY finally stated the obvious!! I used to own a restaurant also and this kind of customer gave me a headache just seeing them walk in!! Seriously people, double dishes, double Water, double sides etc. $3.00 is cheap! And for the manager spoke to you like that at the restaurant, something else was said! No manager starts out a conversation rudely to a customer unless some other incident or words proceeded it.
This was not about the $3 bucks..... it was about TREATMENT.... Well i never "owned" a restaurant... but i surly worked in quite a few in my early years.... over 16 for sure... then i also did private catering.... I have seen on a number of occasions a "manager" or "owner" start a conversation rudely.... I had this happen to me
About 5 years ago i went to one of the only Thi restaurants in our town... one of which i know and worked with the owners husband... Frank (worked together for 5 years). Went to pick up my order that i called in when i got there i was informed that i couldn't pay with my debit card because the order was under $5 bucks... I said can you just charge me the $5 and be done with it... the girl said no. This meant i would have to leave, go 10 min away to the bank, get out $20, then go all the way back and pay the less than $5. Now remember, Frank.. well frank was most always there in the evenings helping his wife. My intent was to ask frank if i could give him the $5 the next day at work and he could give to his wife...Easy peasie..... (This was not un-commend, he would always take orders at work, bring the food, we would pay him and he would give her the money the next day) So i asked the young lady if "Frank was there"...... she left and went to the back and all of sudden his wife comes storming from the back and started yelling at me that ..... This was her store and that frank didn't "own" it and told me to get out of "her" restaurant and don't come back..... IN FRONT OF OTHER CUSTOMERS... I was horrified.... so i left and never went back. But i did write what happened on there FB page.... She then attacked me on the FB page. Thank goodness i was not by far the only person she had done something like this too...and others came to my aid. I talked to Frank about it and he apologized, and i of course didn't take it out on him.... I mean i didn't even get to tell her what my intent was and why i had asked for Frank.... she just yelled at me and told me to get out.... Now would I have done this in another store... NO, i would have just said... ok, sorry, cancel/keep the order and left. I mean it would not even bothered me to be charged the $5... but she wouldn't hear of it.... but a year later they were under new ownership.....
My close friend tracy happen to be on the phone with me when she came from the back and started yelling at me.... and said.... I don't know how you didn't go off on her..... I said... to be honest she caught me off guard... and i was so embarrassed that i just wanted to leave as fast as i could.
So YES.... people do act that way from the "get go".....