I am really confused about the process. I went to see my PCM yesterday. First of all, she didn't know anything about the process, I knew more than she did. She said she was referring me to a surgeon. What happens next? is there a possibility that the referral could be denied? I tried to look on triwest.com to see if I could see the status of the referral... and it wasnt there... when i called the PCM office they said it wouldnt show up but that I should expect a call in a week... normal?