I'm so sorry to hear about your bad experiene. I too went and got my hair, nails, and toenails done before surgery. I'm getting banded on the 15th (6 more days). YAY ME! Thankfully I did not have the terrible experience you had. I have been there though. The ladies that do my hair and nails know me very well, I've been a regular there for over a year. Nails every two weeks, hair every six to eight. I keep very short and punky so it takes a lot of hair cuts. Looks awesome though. Again, sorry for your terrible experience and I hope it works out better for you. You're much prettier and smarter than them anyway. Without your lap band. I'd go back after a while and see if they treat you differently, then tell them to stuff it, a la Julia Roberts in Pretty Woman.