I had my surgery in GA but have since moved to KCMO and have had fills with Dr. John Price at the St. Lukes Medical Center. I absolutely love him, his staff is very involved.
I agree with what everybody has said, you cannot have a rude staff. It ultimately discredits the doctor and that is the whole picture. It is not and should not be necessary to deal with rude staff on your way to a good doc because you'll simply have to continue working with that rude staff throughout the ENTIRE process. It is not worth it.