I will always start every post with this message: I love you Dr. Fiallo!
I have Tufts and had my surgery 7/31/2008. Going through the "I Can Change" program was a pain. The calls from the nurse (Danielle) were annoying and aggrevating at times. She was very nice but it was the whole point of the call that was bothersome. Many times I felt like I should lie to the woman so that Tufts wouldn't fail me out of the program and the surgery. One day I had had enough and said so to Danielle.... and shockingly she told me that my failures were fine. Tufts just wanted a history to show that I was being counseled about how to live a new life.
Once the program was completed things moved quickly. It was 2 months or less later that I was in for surgery. I have never heard word one from Tufts regarding a denial or bill or ANYTHING!
Since I first walked into Dr. Fiallo's office I have lost 118 lbs and could not be happier.
