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I know...i was completely irate. My insurance by also requires 30 days to have time to review/approve, but they - and from what i hear - most, are much much faster. They told me the same "couple weeks" for 2 months over there....Kim G. was great and tolerated all my harrassing calls They were also training someone new on the medical records side so hopefully you wont go through the same things i did...definitely keep me posted! I am going tomorrow morning @ 9am to "train" for the walk for obesity but probably not the picnic....I havent been to the saturday support group before, i usually hit the Monday night one instead.