Dr. Duc Vuong

Hi Dr. Vuong,

I was hoping you could answer a question for me. Last week I was denied by my insurance company (Aetna) coverage for the lapband. Their reasoning was I didn't have proof of 2 years of severe obesity and no proof of a diet and exercise program supervised by my physician. I gave all that information to the Bariatric Coordinator at my surgeon's office and she says she faxed all that information to Aetna. Now how can they deny me and what should I do about it?

Thank you,

Kelly Bridgewater