1/7/09
I had emailed before my surgery re denial by BCBS - maybe
some of these facts will help someone.
I appealed BCBS decision and got ok in 5 days because, even after doing everything right, the nurse at BCBS who picked up the fax with all my records FOR APPROVAL via my surgeons office said my 6 visits were only 5 and thats what she said to her director at BCBS (there are many). This is happening at BCBS in Newark, NJ. I dont know if they do the whole country or just NJ. I think my particular surgeons
office is now requiring 7 months because of this which makes no sense. Something needs fixing.
I called and spoke to a nurse in Appeals who agreed with me - I re-sent my primary's letter detailing the six month weight loss (and 5 year annual weights, copies of 6 month notes, and his recommendations and concerns). She passed it on thru with her ok to her Director.
I started my six month weight loss plan before I settled on a surgeon. Yes it has to be within the last 12 months. You may be able to use WW records within the last 12 months but you have to check. I'd rather do once a month in dr's office for six months. My BMI was 46 I had high bp, high cholesterol - no apnea, diabetes.
I may be wrong about this - but I think if you go to a surgeon as a lapband OUTpatient the rules via BCBS might
be eased. I was obviously an inpatient.
Good luck and thanks to everyone for their help.
KB