Ken S.
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Everything posted by Ken S.
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Cannot see users profile, just join date
Ken S. replied to Julie norton's topic in Website Assistance & Suggestions
Hi Julie, I'm not sure what you mean - your profile is here: http://www.bariatricpal.com/profile/121934-julie-norton/ -
@Cassie111 I'm doing my best to reproduce the error, but am so far unable to. Can you let me know what surgeon you're attempting to select? And to confirm, when you begin entering their name, do you select his name from auto fill box that appears? Thank you!
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Test
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Test
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@Cassie111 Thank you! That last attempt provided me with some information in the logs to try to figure this one out. Will update you as soon as possible.
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Just a test here. Line Line extra Line extra extra
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Just a test here. Line Line extra Line extra extra
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@Andrea F This should be good to go now!
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@Lizardlady I believe this should be resolved now, please let me know if that's not the case for you. @orionburn We hope to have a fix for this in place fairly soon. Unfortunately the bug is within a 3rd parties code, and we have to await their fix.
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Cannot see users profile, just join date
Ken S. replied to Julie norton's topic in Website Assistance & Suggestions
Items were removed from mobile because they took up a substantial amount of space. We can certainly revisit this. What information is most important for you to see? Also, is this via a mobile phone, or a tablet? Lastly, I assume you're visiting via the browser and not the app, is that correct? -
Cannot see users profile, just join date
Ken S. replied to Julie norton's topic in Website Assistance & Suggestions
Are you noticing this only on mobile, or on desktop as well? -
@Andrea F Regarding your location, that is a bug - and we're working on getting that taken care of :-)
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Messages not showing any previous messages
Ken S. replied to Kee's topic in Website Assistance & Suggestions
@Kee @ShinyLady This issue should be resolved at this time. Please let us know if you find any additional issues. Thanks for your patience! -
Hi there! Would you mind uploading a screenshot of what's bothering you? We'll be sure to review it and see if we need to make changes. Thanks!
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@Cassie111 Can you please let me know if this issue is now resolved for you, or if it's still a problem? Thank you!
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Awesome!
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@Andrea F This issue should be resolved for you! :-) @MowryRocks Not sure that this fix would resolve your issue, but you're welcome to try :-)
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Are you having this issue consistently or only sometimes? Can you post a screenshot as well, if you don't mind? Thanks!
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If you could send that URL as well, that would be great! Based on the information so far, it would seem that your ISP is having some DNS issues unrelated to BariatricPal.
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Hmm. That's quite strange. That URL is generated by AOL it seems. Do you get that error consistently? Sent from my iPhone using the BariatricPal App
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@Cassie111 Also, if possible - a screenshot would also be very helpful :-) Thanks again.
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Hi there! Can you send me the URL that you're redirected to that says "this page does not exist" please? We'll do our best to figure this out ASAP.
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@ReneK @biginjapan Your BMI tickers should work properly now! Thanks again for letting us know.
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Aha. Thank you very much! You should have no issues moving forward, but we'll get this taken care of for incoming new members ASAP. Thanks again!
