Ken S.

Hi, are you using a browser, or are you using the Gastric Sleeve App on your iPad?

Can you let me know what you ended up figuring out? We're trying to make it easier for you guys - so if you can let me know what you weren't able to figure out - and then did, it may help us in making it easier for users in the future. Thanks much!

Hello, Did you go to the My Tickers page (in the drop-down with your username, at the top right of the page) and add any tickers? When you add a ticker you can set it up, then select "Add to Signature".

Hello, Items like Chrome and Firefox, will not cause any issues with the rest of your computer - assuming you downloaded and installed them from the original sources - being their respective websites which Alex provided above. You mention that IE is complaining of memory issues...that leads me to believe that...your computer has issues with memory. You say that you added "memory" to your computer - how much? How much do you have total? What operating system are you running? We can assist in diagnosing your problems, but so far, this is looking like a problem with your computer. Thanks, Ken

Ya'll are correct. The dots are representative of a members rank, which is reliant on your post count. You'll also notice that the members with the stock "Title", such as "Sleeve Master" all have the same number of pips - as they increase together (Member Title and Pips). Those of you who want more, keep posting Those of you have maxed out, congrats! The maximum, currently, is 9 "pips", or dots.

Agreed. We're working on a fix for this and hope to have an update soon!

New and improved mobile applications are in the works

Hello, It keeps "popping up" - by this do you mean that the actual chat window opens up every time, or do you simply mean that there is a bar at the bottom of the screen?

Hi there, this issue has been resolved :-) COsleeveDude, thanks much for assisting! :-)

Thank you very much for reporting this! We rely on feedback from users like yourself in order to resolve these problems and make your experience here the best we can. We have resolved this issue, and your ticker appears to be working properly now. Thanks, Ken

Hi there, Thanks for pointing that out! We have resolved this issue :-) Please do confirm that it's appearing properly for you now?

Test

Should be there now :-)

Hi there, I've added dr. Ponce de leon (Jaime ). You should now be able to choose him as your surgeon. I will reach out to the surgeon to see if he is interested in updating his profile to be complete :-) Thanks, Ken

HI there, You do have the most-recent version of the application then, yes. I may need to access your account to test further, since this seems to be isolated. If this is OK, please let me know, I will e-mail you to communicate further if so. Thanks Ken

Hi, Can you please check your version by going to the "Settings" menu and looking at the "Version" - then post the # here. Thanks, Ken

Hi, You can click here to go to your tickers page. Then, you can click "Add to Signature" if you'd like to add the ticker to your signature.

Does that mean that you were able to confirm ? :-)

Guess what I've just fixed?

Sweetsusie, you appear to be following some topics...what do you mean you lost everything you follow? Thanks, Ken

OK! I *think* you may be able to login to the Android Application without any issues now...please let me know if this is the case?

Anyone having trouble ACCESSING the APP currently? (Not referring to any other issues, besides access).

Hello, Thousands of people use our applications - I'm simply trying to figure out what exactly is going on. In order to resolve any issues, we first need to completely understand and diagnose the problems. We'll update you further when we have anything to share. Thanks, Ken

Mm - I'm able to "Subscribe" to the thread via the app (I'm using iOS). I see that you're current subscribed, but weren't 5 minutes ago. I'm thinking that perhaps you subscribed to the thread successfully? As far as we can see in the application code, automatically subscribing to Topics was never a feature of the mobile application, but has been while using the web site...are you 100% sure that you were automatically subscribed in the past? Thanks, Ken

By issues, you mean that you're not seeing anything in Subscribed threads, is this correct? Or are you having other issues?