New To This23

Thanks to the LPN at the office, who lost my testing/lab results and took over 6 weeks to let me know, even though I called to verify they got the paperwork, every week for six weeks to no avail. I am finally getting ready to be scheduled for surgery. Annoyingly, I have to get one more weigh-in due to her mistake and I can't get in to get weighed until Monday, plus my period started 10 days early and my weight is up by 2 lbs. I have struggled with weight loss that is why I am here, but never in my life, have I struggled so much to lose 5% of my original weight, until I started the bariatric program. Maybe it's the stress affecting me more than I realize. These 2 period pounds are putting me above the goal weight, even though last week I was 10 lbs below the goal weight. Honestly, I am pissed at this nurse screwing my stuff up and not informing me when I called over and over again. She has single-handedly affected my finances, my school scheduling, and my struggle to stay positive with her incompetence, not to mention she is cutting it really close to my surgery being at a time when it will be a struggle to get to the clinic that is 3 hours away up a mountain (not a hill), and the roads get super icy and snow covered. That is what is on my mind!

Over six weeks ago I had finished the testing my surgeon required pre-surgery.  I had my regular doctor fax the surgeon my results, and I called to verify the results were received per the instructions given to me by the surgery clinic. 

I called once a week for 6 weeks and never got a callback. The coordinator for the bariatric program under my insurance called to do a check-in with me, as she does every couple of months. I told her what had been going on, she emailed the clinic.

The next day I got a message from my scheduler, in myChart at the clinic informing me she had never seen my paperwork and results from the tests and to have them re-faxed. I thought it was funny she did not want to call me to tell me this. My doctor faxed the info right away and the scheduler told me she got the tests and sent them to the surgeon. I told her that this was really frustrating because I had tried many times to contact her and verify that she had received the paperwork per the clinic binder instructions and the clinic coordinator.  Honestly why ignore someone when you could take 2 seconds to call them back or send a myChart message?