sfwaitinginma

Cigna denied my surgery, they said they didn't get all the information. So I went through my doctor and nutritionist's notes that were submitted (for my 6 months of medi. supervised weight loss program) and see that not all of them state that diet AND exercise were discussed, so now I have to get them to basically re-write their notes with all the required information, because we DID discuss both diet and exercise at all of the appointments, they just didn't document it! AGHH...... Insurance and doctors are so frustrating and my PCP is so by the book, she may say she can't alter her notes. I just hope I can get all of this information and submitted soon, so I don't lose my surgery date. I am trying to think positively - and hope it gets done.

I REALLY hope they will fix them, because I can't wait and do another 6 months, I'll go crazy! I did tell them exactly what I needed when I started the process.

Cigna denied my surgery, they said they didn't get all the information. So I went through my doctor and nutritionist's notes that were submitted (for my 6 months of medi. supervised weight loss program) and see that not all of them state that diet AND exercise were discussed, so now I have to get them to basically re-write their notes with all the required information, because we DID discuss both diet and exercise at all of the appointments, they just didn't document it! AGHH...... Insurance and doctors are so frustrating and my PCP is so by the book, she may say she can't alter her notes. I just hope I can get all of this information and submitted soon, so I don't lose my surgery date. I am trying to think positively - and hope it gets done.

Well I just got a surgery date for Nov 17TH!!!! I am so excited, but a little apprehensicve about my insurance approval. Cigna is horrible for everything, I just hope I get an approval with no trouble. I'm not sure if I should call them or if that would make it worse. Anyone else have experience with them?

I just had my first appointment(s) yesterday at Beth Israel in Boston. I didn't sleep at all the night before. I'm really worried about my insurance approving the surgery. I have my next set of 5 appointments scheduled all on one day 9/16 and hope to hahe Lap Band surgery before the end of October as long as Cigna approves it!!! :w00t: