I just saw this forum and I hope you don't mind me joining. I did a lot of research and decided on NYU because of the reputation and training of the three surgeons. I was first scheduled with Dr. Ren-Fielding but a spot on Dr. Kurian's calendar opened up 2 weeks earlier and I took it. I am extremely happy with Dr. Kurian.
Now for the negatives, the office is small. I try to get a seat near the window and look out onto the river. However, am I the only one who wishes for a counter top at the receptionist's window so one can rest paper and jot numbers or information down? My first visit there had me close to walking out because one of the receptionists was so grumpy and rude. Now that I have been there a few more times I think it is her attitude, the other three front desk people I have interacted with and Tammy, when she fills in, have all been wonderful.
I have not had problems with getting in touch with Nilsa or Monica, the surgical coordinator. I call early in the morning between 9 and 11 and they are usually picking up the phone at that time. In fact, it was only today that I could hear in her tone and her abrupt manner that Nilsa was stressed and annoyed with me when I rescheduled my surgery from July 31 to August 28. However, she talked to Dr. Kurian and confirmed the later date in August. I was probably taking up someone's minutes because I spoke with her 3 times today. (Sorry, guys!)
Monica, the coordinator, is only at her desk in the morning. She has been amazing with me because somehow my lab results never got to my PCP and she faxed all the results to him immediately so he could do the medical clearance.
Sigh! after all that effort, I still had to reschedule.
My opinion is that I do like the walk in nature of their practice. This reassures me that if I have questions/problems and I consider them important enough to come in, the surgeons will see me even though I will have to wait.
I will have to do liquids again from August 14 (Huge sigh!) but on the upside I have lost some weight in the last 12 days. My plan is to stick with liquids in the morning and up my cals slightly and try to remain lower carb until I go back to full liquids on Aug. 14. And this post was probably far longer than expected, LOL!!!