KAP123

Beware ! I have had two separate experiences with this clinic and they were both negative. When I contacted top plastic surgeons mexico via email to ask questions and schedule my procedure, they responded quickly respond with abundance of information. In order to book or secure a date for procedure, you need to book your flight. There is no deposit required at that point. You will be email someone named David Suez who’s title is Schedule Coordinator. Just to be clear Top Plastic Surgery is the Clinic and Dr. J Bernardo Baltazar Rendon who also works for Hospital Angeles Pedregal. My first procedure was 06/2021. I came to Mexico solo, I was greeted in the airport by driver Raul with a sign of my name, he helped with bags, opened the car door. He brought me to the hotel and picked me up in thlater that night brought me to my appointment with Dr. J Bernardo Baltazar Rendon at Hospital Angeles Pedregal, we went over what I wanted and what he could do with my body type and fat at the time. We discussed the need for bloodwork and compression garment which should actually be done in your country but can be done in Mexico. My surgery was scheduled for the following day in the night as Dr. J Bernardo Baltazar Rendon schedules all appointments and surgery around his day job. At no point in you stay will you enter a Top Plastic Surgery Mexico office or clinic. At no point in you stay will you meet David Suez. The communication via email ends when you arrive. The Dr. and the clinic act as separate entites. The drivers Raul and Pamala will refer you to the Dr. and the Dr will refer you to the clinic and the clinic will not respond. The following day Pamala comes to my hotel room. She is literally introducing her self to me for the first time at my hotel room door. So we discuss my procedure, she collects my money in the hotel room and ask that I fill out two contact, release forms actually. I ask for a receipt for payment and a photo copy of the documents I just signed. She told me that she would give this to me by end of day. I never get a receipt for payment or copy of docs. We proceed to get lab work done and getting medicine from the pharmacy. If you do your lab work in Mexico, you will not get a copy because they put the doctors contact information for results. At this point I inquire about the compression garment and wanting to get it for use immediately after surgery. I was given a garment that was two small and that did not compress the arms; which Raul asked me to return and I did. I had my procedure, full body lipo, ab etching and bbl. I was in a private recovery room. Blood pressure was not taken every 2hrs. I would have to ask or the nurse would come in at random. The day after surgery they wrap me in large gauze to leave in as I don’t have the garment that I was told I would have an opportunity to purchase the day before. For the first three days following surgery I was out of a garment. I has infection and large hematoma in my left butt, not normal bursing from the procedure. A nurse came 1 day out of my 5 day stay, she changed my antibiotics and removed my stitches. Did not do a blood pressure. She did do a rapid covid test for travel which the airlines did not accept going back to USA. I saw the Dr on day 4 following procedure which I had to request. I told him about my whole experience in Mexico and being unhappy with my results. My abdomen was uneven, no ab etching, my arms and armpits remained the same in size and the large amount of fat that was removed from other areas, majority of that fat her told me he disagreed of but didn’t transfer enough far to begin with. He told me that day that everything will heal and come together and that he can always do another procedure. Why would I want to put my body through that agin with a one year period . . Raul drives me to airport to return home, I had to do another covid test at the airport, they did not accept the one I had. Additional cost that I was not reimbursed. This is the moment he asked me to return the garment that did not fit and he told me that if it is dirty that I would have to pay for it. The months following I was not able to contact anyone not via email, not on whatsapp, not on the regular telephone. Pamala told me at one point that she no longer works for the company but I see her 5 months later when I return, still working with the company. So basically I was left BOTCHED looking uneven and lop sided. I was finally able to contact top plastic surgery to have corrective surgery, I honestly believe they were under the impression that I was a new patient, in the way they were speaking to me and adding a fee to my corrective procedure. SEOCOND experience 11/2021. I come to Mexico, the driver raul comes to airport. He is outside the airport, I have to literally go looking for him, Be mindful, I don’t have consistent cell phone reception. My appointment with Dr. Is that evening, same spiel. The surgery was the following day. Raul comes to my hotel room for money and documents. I told him that he needs to speak to the clinic because the agreement was that there was going to be no fee aside from labs, medicine and covid test. He confirms with I don’t know who, the ask me to sign form and the form clearly stated that hotel is apart of the package. I pay the hotel fee then he says that I have to pay for the nurse that comes to visit me and then I have to pay if I stay overnight in the recovery suite, at this point I hold off on the paperwork until I am able to confirm what fees I am responsible for and the ones that I am not responsible for. He tells me that Im acting like I don’t want to pay for anything and I’m being crazy in my decision to ask questions and advocate for myself. So rude, so respect for women because I’m sure if I was a man his response would have been different. Fast forward I wasn’t able to contact anyone in my 5 day stay. The Dr. did my procedure, came to the suite the following day, I didn’t not see him again, no follow up appointment, no nurse came to check on me, no covid test, stitches were not removed, I took a uber from recovery suite to hotel, I took a uber to airport. Horrible experience and my results are better then the first time but there shouldn’t have been a second time. Will not recommend this clinic or Dr. to anyone, not to my worst enemy.